Documentation

Complete guide to installing, configuring, and using 3DTrax Pro.

The 3DTrax Pro dashboard — your command center for managing orders, print queues, and production workflow.

System Requirements

macOS

• macOS 10.15+ (Catalina)
• Intel & Apple Silicon
• 4GB RAM minimum
• 500MB disk space

Windows

• Windows 10/11
• 64-bit (x64)
• 4GB RAM minimum
• 500MB disk space

Network Requirements

Internet connection required for Gmail sync, cloud sync, and printer communication. Bambu Lab printers must be on the same local network (LAN mode enabled).

Download & Install

Download the Installer

Download 3DTrax Pro from GitHub Releases:

Mac (Apple Silicon): 3DTrax.Pro-2.0.0-arm64.dmg
Mac (Intel): 3DTrax.Pro-2.0.0-x64.dmg
Windows: 3DTrax.Pro.Setup.2.0.0.exe

Install on macOS

Open the .dmg file
Drag 3DTrax Pro to your Applications folder
First launch: Right-click the app → Open
Click Open again when the security dialog appears

Install on Windows

Run the .exe installer
Follow the installation wizard
Launch from Start menu or desktop shortcut

Setup Wizard

On first launch, the Setup Wizard walks you through configuring your shop profile. This takes 2-3 minutes and can be updated later in Settings.

Step 1

Choose Your Business Type

Select a preset that matches your products. Each preset comes pre-configured with common styles, sizes, and file types.

Cookie Cutters— Cookie cutters, stamps, stencils — 2/3/4 inch sizes

Miniatures & Tabletop— Gaming minis, terrain — 28/32/75mm sizes

Figurines & Models— Decorative models, busts — Small/Medium/Large

Jewelry & Accessories— Rings, earrings, pendants — XS/S/M/L sizes

Custom / Other— Start from scratch, configure everything yourself

Step 2

Shop Information

Enter your shop details. These are used throughout the app and for order matching.

Shop Name— Displayed in the app and on reports

Shop Email— For notifications and order confirmations

Platform— Etsy, Shopify, WooCommerce, Manual, or Other — affects order parsing

Step 3

Product Styles

Define the variations you sell. These map to your file naming and order parsing.

Style Name— e.g., 'Cutter Only', 'Cutter with Stamp', 'Supported', 'Resin'

Maps to File— How this style appears in your file names

Aliases— Alternative names for order matching (e.g., 'cutter-only', 'with stamp')

Step 4

Product Sizes

The sizes you offer. These must match the size portion of your file names.

Size Name— e.g., '2 inch', '3 inch', '28mm', 'Small'

Unit— inch, mm, or leave blank for descriptive sizes

Aliases— Alternative formats customers might use (e.g., 2in, 2 inch)

Step 5

File Types

Toggle which file types your workflow uses. Enable only what you need for a cleaner interface.

3MF / STL— Print files — one per size✓ Enabled

AI / DXF / F3D— Design source files — shared across sizes

PNG— Product images — shared across sizes

Step 6

Review & Complete

Review your configuration and click Start Using 3DTrax. You can change any of this later in Settings → Shop Profile.

Your First Workflow

Sync Orders from Gmail

Connect your Gmail account to automatically import orders:

Go to Settings → Gmail Accounts
Click Add Gmail Account
Sign in with Google and grant permission
Orders appear automatically — green badges show files found, red shows missing

Configure File Library

Point 3DTrax to your design files:

Go to Settings → File Manager
Set your Dropbox Root Path (e.g., /Users/name/Dropbox/YourShop)
Set your Master CSV Path
File Scanner indexes 3MF, STL, AI, DXF, and PNG files automatically

Add Your Printer

Connect your Bambu Lab printer for direct printing:

Go to Settings → Printers
Click Add Printer
Enter from your printer's touchscreen:
- • IP Address (Network → Wi-Fi)
- • Access Code (Network → LAN Mode)
- • Serial Number (Device → About)
Click Test Connection to verify
Enable AMS if you have one — filament colors auto-detect